Privacy Policy

Kitab Asan values your privacy and is committed to handling personal information in a responsible and practical way for the operation of our ecommerce store. This Privacy Policy explains what information we collect, how we use it, and how customers may contact us regarding privacy-related questions.

This page is general business policy content and should not be treated as legal advice. If you need case-specific help, please contact support at info@learningcorespareparts.com.

Information We Collect

We may collect information you provide directly when you place an order, contact us, create an account, subscribe to updates, or request support. This information may include your name, email address, phone number, billing address, shipping address, order details, and any message you send to us.

We may also collect limited technical information automatically when you use the website, such as device type, browser type, IP address, pages viewed, and basic usage information.

How We Use Information

We use customer information to operate our store and provide services, including:

  • Processing and fulfilling orders
  • Confirming payments and managing transactions
  • Arranging shipping and delivery
  • Responding to customer service requests
  • Sending order updates and service-related communication
  • Improving website performance, usability, and product offerings
  • Preventing fraud, abuse, and unauthorized activity
  • Meeting reasonable recordkeeping and business requirements

Payment Handling

Payments may be processed through third-party payment providers. We may receive limited transaction information needed to confirm payment status and manage your order. Full payment card or sensitive financial details are typically handled by the relevant payment processor and not stored by us in full unless necessary for a valid operational reason.

Cookies and Basic Analytics

Our website may use cookies or similar tools to support essential site functions, remember user preferences, improve user experience, and understand basic website activity. Basic analytics information may help us learn how visitors use the store, such as which pages are viewed and how customers move through the site.

You may be able to control cookies through your browser settings, although disabling certain cookies may affect site functionality.

Sharing of Information

We do not sell customer personal information as part of our normal store operations. We may share information only when reasonably necessary to run the business, such as with:

  • Payment service providers
  • Shipping and courier partners
  • Technology or hosting service providers
  • Customer support or order management tools
  • Authorities or advisors where disclosure is reasonably required by law, regulation, dispute handling, or protection of our legitimate business interests

Data Retention

We keep personal information for as long as reasonably necessary for order fulfillment, customer support, business records, dispute resolution, fraud prevention, and internal administration. The retention period may vary depending on the type of information and the purpose for which it was collected.

Security

We take practical steps to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no website, transmission method, or storage system can be guaranteed completely secure. Customers should also protect their account credentials and devices.

Customer Rights and Choices

Customers may contact us to request access to their personal information, correction of inaccurate details, or deletion of information where appropriate and subject to business or legal limitations. Customers may also ask questions about how their information is used.

If you no longer wish to receive non-essential promotional communication, you may contact us to opt out where such communication is being sent.

Third-Party Services

Our website and store operations may rely on third-party services for payment, shipping, hosting, analytics, or communication. Those providers may process limited information on our behalf according to their own systems and policies.

Policy Updates

We may update this Privacy Policy from time to time to reflect operational, website, or business changes. The updated version will apply from the time it is posted on the website.

Contact

If you have any questions about this Privacy Policy or need case-specific support regarding your information or your order, please contact us at info@learningcorespareparts.com.